Delivery And Return Policy

Delivery and Return Policy

Thailand Sex Toy has a few deliveries and returns policies. Based on these, it decides how its products and services will be provided to its users. Those who are willing to purchase a product from this online store should be aware of each and every aspect that should be followed to ship products and receive payments.

Thailand Sex Toy has its operations throughout Thailand, that is, it covers almost all major cities like Bangkok, Nonthaburi, Chiang Mai, Nakhon Ratchasima, UdonThani, Hat Yai and more. Here the payments are accepted internationally through schemes like Paypal, Debit/Credit cards, PayUMoney and Direct Bank Transfers.

The time taken to deliver orders to customers is a minimum of 7 to 10 business days. This time span may, however, vary due to duties or customs. Whichever item one orders, it will be packed discreetly in standard boxes with only the customer’s contact details.

Report us within 48 hours

In case one receives a wrong product, he/she must report to us within 48 hours. However, if he/she fails to inform within this time span, no request for order return will be accepted.

Products to be replaced and not refunded

If any wrong product is shipped to the customer, he/she can forward a request for product return. In such cases, the product will be replaced. However, no money will be refunded in this context.

Damage by the user not to be considered

If the order we deliver undergoes no damage but the customer after receiving damages it, no request for returning the product will be accepted. In such cases, Thailand Sex Toys will not be answerable.

Stay Updated with your Shipment Details

If you want to place an order, you can either call us on +66 971358956 or send us an email at However, you can update your area pin code, new mobile number, order number, and even payment details. Once you confirm your payment receipt and postal address, the order will then be processed.

All our orders are shipped through courier service providers like DHL, TNT, UPS, Aramex, etc. By means of SMS, we keep our customers updated. The SMS will enlist the shipment details and tracking number. Besides, we offer self-pickup services within Thailand.